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The parent company of NetKING has been
providing Internet access since 1996 and continues to do so, charging up
to $29.95 per month for unlimited access. Customers paying this amount get
a high level of support and a lot of hand-holding where required.
NetKING provides a very cheap service with no hand-holding. So it is
suitable for the customer who can look after themselves when it comes
to things like setting up a connection, virus, spam & adware avoidance & removal.
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Our Help document will provide assistance and there are
many other on-line resources available.
The actual Internet connection that NetKING customers get is the same
as the higher paying customers. While we skimp on support personnel for
NetKING customers we don’t skimp on technical maintenance. Our network
has multiple links to the Internet back-bone and is housed in a secure,
temperature controlled location with UPS & generator back-up. It is
monitored & maintained 24x7.
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Our service has an up-time history of over 99%. So, generally if you
are experiencing a problem it will be at your end and if it’s not
at your end any problems at our end will be fixed in a short time. Network
Status can be checked on-line.
If you ever get completely stuck you can contact us via a charged 1900
phone service.
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