NetKING

NetKING Help

Getting Connected to NetKING

1. The first step in getting connected to NetKing is purchasing an account. You can do that here.

Automatic Set-Up (Windows Version WIN95 & Later)

2.	After you have purchased an account you will need to set your computer up to use it. The quickest and easiest way to do this is to download this program and then run it. This program works for Windows only.
	PROGRAM ICON
	When you run this program you will be asked to enter your user name and password. These must match the ones that you used when purchasing the account. The program will then make the required changes to your computer and you’re all set to go.

Manual Set-Up (Windows, MAC & Linux)

2.	Alternatively you can manual set-up dialup connection using our national dialup number 0198 331 208. For details on how to do this please see www.netfaqs.com Please add '@ibpa.com.au' to the end of your username.

Modem Help

Many connection errors are caused by modem settings. You will find lots of information at www.modemhelp.net

A forum is also available at that address.

Common Errors & Solutions

Please see www.netfaqs.com

Email & Webspace

NetKING doesn’t provide you with an Email address or personal Web Space.

For email we suggest that you use one of the free services like www.gmail.com, www.hotmail.com or www.yahoo.com.au.

If you require Web Space we suggest you use a free service like www.geocities.com or www.fortunecity.com.

Account Details

To check details of your account go here

Buy More Time

To buy more time go here

Telephone Support

Please call 1902 215 353. Premium call charge applies. See below.

Support hours are 9am to 5pm Adelaide Time Monday to Friday. Public holidays we are CLOSED.

Billing Issues

Please call 1902 215 353. Premium call charge applies. See below. Or email billingissues@netking.com.au

Phone 1902 215 353 - Charged at $3.85 per Minute

Acenet Internet Services Pty Ltd trading as Netking Internet ABN: 84 010 690 490